Conducted a geoterritorial study to identify the optimal location for implementing a new facility of the Municipal Secretariat for Human Rights and Citizenship, aimed at serving the LGBTQIA+ population in the city of São Paulo. The analysis combined spatial, demographic, and social vulnerability data to support inclusive and equitable public policy planning.

Performed social listening and text mining analysis for an NGO handling 50,000 annual cases focused on socio-environmental issues across Brazil. The study leveraged large-scale data from social media and client feedback to identify key trends, public sentiment, and emerging concerns, enabling the organization to tailor its strategies and improve community engagement nationwide.

Plan and coordinate quantitative and qualitative research projects, including the design and production of questionnaires, data tabulation, and index development. Conduct in-depth data analysis and maintain ongoing dialogue with clients to ensure insights align with their needs. Experienced in UX, CX, BI, and facilitating Focus Groups. Key research topics include: illegal or irregular water use in favelas, electric vehicles, ESG and LSO indicators, KPI development, and studies across service and product sectors.

Monitoring and evaluation of public policies and programs, with a focus on social impact and community engagement. Experience includes collaboration with D3S Consultoria and a tenure at the Secretaria Municipal de Direitos Humanos, where I contributed to the assessment and improvement of human rights initiatives.